13 phrases that you can not pronounce in the office
"The difference between the almost right word and the right word is very high - both between the lightning bug and the lightning" - Mark Twain. People use language and pronounce words, to affect someone's mind, to achieve a certain result.
Therefore, in the office is very important to any employee consciously choose words and phrases. Any citation manager should encourage people to follow him, and quoted artist - to translate his desire to do the best for the firm. Here are collected the most simple quotes that may adversely affect his career.
"This is unfair"
It raised the salary, but you do not. His merits acknowledged, and your not. Some people have food, while others are starving. Injustice occurs in the workplace and throughout the world every day. Instead of saying, "It's not fair", collect documents confirming the facts, specify the problem and present convincing evidence of a person or group of people who can help you.
"It's not my problem," "It's not my job", "I do not pay for it"
Carefree, detached and directed only to their own interests behavior quickly restricts the promotion. This does not mean that you should immediately agree on everything. But the word "No" is worth to say in response to the request only after all carefully weighed. It is not necessary to answer, such as: "You're probably kidding. I do not pay for it. " Much better interlocutor will act the phrase: "I'm happy to help. I am currently working on the issues A, B, C, tell me which one I have to postpone as long as I carry your new assignment? "So you have clearly expressed their willingness to work in a team and desire to help, but at the same time remind boss about your current job, and that he needed to set realistic job.
"I think ..."
Here are two quotes on the same theme: "I believe that our company would be a good partner for you" and "I believe / I know / I am confident that our company will be a good partner for you." It varies only the beginning of the phrase, but the second generates the client a clear view of you and your company.
When someone thanks you, "Please" is a polite and courteous response. This word implies that you were pleased to help a man and that you are taking his gratitude. A common phrase in ordinary conversations, "Not at all," maybe too has a similar meaning, but he does not feel it. The phrase "You're welcome" essentially rejects gratitude to another person and implies that a similar situation in other circumstances could be problematic. If you want the business and social dialogue have perceived as tactful and well-mannered person, then answer the gratitude with the words "Please".
Imagine that today is April 30 and you ask your friend who wanted to go to the post office and send your tax return. If he responds, "Well, I'll try," then you are likely to decide that you have to send an email to. Why? Yes, because in this phrase is the possibility of failure of the request. In his conversations, especially with the heads, replace the word "try" with the word "make".
"He's a jerk," "She's lazy," "I have a fig work", "I hate this company"
Nothing kills a career faster than rough estimates. Expressions such as "He moron" not only show your immaturity, but also can lead to confusion and be seen as an attempt to inflame strife. Try to avoid the evil of evaluation statements, which would inevitably lead to a negative assessment of yourself. If you do have a claim to someone or something, then express their tactful, discreet and neutral.
"But we're already doing,"
The leaders appreciate its employees innovation, creative thinking and problem-solving skills, and the phrase just shows that you have just the opposite qualities: commitment to the past, inflexible and narrow-mindedness. Instead, these words say, "Wow, I wonder. And how will it work? "Or unexpected approach. Let's discuss the pros and cons. "
"That's impossible", "I can not do anything"
Are you sure? Do you really have studied every possible solution and have exhausted the entire list? When you use such negative phrases, words create your pessimistic, passive, and even hopeless image. And this approach is rarely appreciated at work, because employers notice, appreciate and encourage the installation to perform any tasks. Try your best to say: "I am pleased to once again check on it," "Let's talk about what we can do in these circumstances," or "I can do next."
"You should have ..." "You should ..."
It is very likely these words will be interpreted as a desire to shame someone and blame him guilty. Ideally, the working environment must create a sense of equality, to promote people's communication and teamwork. Rather than shaming someone (even if these people are to blame) Develop the more productive non-judgmental approach. Say "Next time, to ensure better planning, please let me know immediately," or "In the future, I would suggest ..."
"Hey, you guys!"
reserving this treatment for friendly informal conversations and try to avoid it at work. Talking with colleagues, be it your boss, employees, or customers can use the expression "your team", "your organization" or just "you".
"I may be wrong, but ..." "Maybe it's silly, but ..."
Such expressions reduce the significance of what they are followed, and reduce your credibility. Do not say, "Maybe it's silly, but I thought, and not spend if we quarterly meeting on the Internet, what do you think?" Instead, try to justify their recommendations: "In order to reduce travel costs and work more efficiently, I propose to hold quarterly meeting on the internet. "
"Do not you think?", "Do not you think?" "So OK?"
These phrases are usually perceived as a deviation from the direct response and good, if you really need an endorsement or support you are looking for. If your goal is to make sure the order and to get people to look at the problem as you need to specify his statement or suggestion confidently. Imagine if the Investment specialist says: "Do not you think it's a good way to invest your money? I will do this, if you approve. " Instead, you probably would have been nice to hear something like: "Such a strategy - it is a reasonable investment that can bring long-term benefits. With your permission, today until 5 pm I transfer the money. "
"Now I do not have time for this," "I'm too busy now!"
Even if you do not have the time, no one wants to feel less important. To strengthen the positive relationship and show that you empathize with the person, tell the best: "I am delighted to discuss it with you after spend the morning meeting. Can I stop by your office about an hour of the day? "